Who checks the flights to see if they are on time?

It is the passenger’s responsibility to check with the airline to see that your outbound flight is departing as scheduled. We assign your pickup time based on the flight departure time and required check-in time that you provide to us at the time of booking. For inbound flights, we use the airline flight number provided by you to satellite-track your flight from the time it leaves the departure city until it lands. If your flight is delayed or will arrive early, we will know well in advance and will make adjustments to our schedule to be there when you check-in.